Central Veterinary Hospital

Central Veterinary Hospital is a small-animal veterinary clinic in Knoxville, Tennessee, treating dogs and cats. It is located at 3314 Mill Rd, Knoxville, TN 37924. Google reviews reflect a strong overall reputation, with frequent mentions of compassionate care, including support during difficult end-of-life situations.

Services

•General veterinary care for dogs and cats
•Allergy/itch relief treatments, including injections and take-home medications
•Parasite prevention medications (flea, tick, and heartworm), including use within a wellness plan with monthly payments
•Ear cleaning (mentioned in reviews)
•End-of-life support, including providing a calm, quiet room for families
•Rapid intake for urgent situations (same-day/immediate visits mentioned in reviews)

Pricing

No published pricing information is available for this clinic.

People

Dr. Shoultz is mentioned in reviews as providing treatment and follow-up.

Reviews

Central Veterinary Hospital has a 4.8/5 rating on Google from 621 reviews. Recent comments often describe compassionate, respectful handling of senior pets and end-of-life visits, including being seen quickly and being given a quiet space to say goodbye. Some reviews also mention concerns about rising costs and a disputed wellness-plan billing experience, as well as one report of an unsatisfactory ear cleaning.

Reviews for Central Veterinary Hospital

Note: Showing the 5 most recent Google reviews out of 621 we track in total. Recent reviews may not be representative of overall sentiment.

Rene' Hiers

2 days ago

People are nice but prices keep going up every time we go.

A R Webb

1 week ago

UPDATE: While I generally had no complaints of the care, aside from a poorly done ear cleaning, i must warn about this locations business practices. I’d put annual flea/tick/heartworm meds on the wellness plan to split the cost up over 12 months. One would assume that at the end of those 12 months, they would no longer charge for products that had been fully paid for and not replenished. Not so. It took me several months to realize I was continuing to be charged for flea/tick/heartworm well after it had been fully paid for. Rather than immediately correct the situation by refund or providing product, they insisted this was outlined in the contract. This is a lie. After a LOT of arguing, they finally agreed to give me the amount of product that had been paid for - nearly 9 months worth - and stated I could not return. With business practices like this, Although i was disappointed to lose a close clinic, i probably would not have wanted to return anyway. WATCH YOUR BILLING AND RECEIPTS CLOSELY, this is NOT an honest business. Stars reduced from 5 to 2 accordingly. Original review remains below. One of my pups has been super itchy and scratching nonstop. Pits and pit mixes are especially susceptible to allergies, and it seems my poor guy got hit extra hard recently with seasonal allergies. Dr. Shoultz and the team at Central Vet took great care of him today, he got a shot and some meds to take home, and he should be experiencing some relief soon. Love this vet office! Everyone is so sweet and genuinely cares about their patients. 😊 Update: Dr. Shoultz also called a week later to check on my pup and make sure he was doing better. Great care and service thank you all!

sarajuanita

2 weeks ago

Such a blessing during my elder Great Dane's last hours. So thankful I found this clinic. Provided a calm, quiet room for us to spend time together and staff members were all empathetic and respectful.

Brenda Vinokurov

1 month ago

I went there during the most unfortunate circumstances. They got me in immediately. Treated my old girl with complete compassion. Im very thankful they were there to help me. Even though they are far from my home I will continue to use them for all future pet needs.

Kim Whitmore

1 month ago